Effective date:06/10/2026

These terms govern access to and use of https://securicage.co.za, including its online store, customer accounts and customer portal. The website is operated by MBLOCKS (PTY) LTD, trading as SecuriCage ("SecuriCage", "we", "us" or "our"). References to "you" include the business you represent where you act on its behalf.

1. Company and contact information

 SecuriCage is based in South Africa. The merchant outlet country is South Africa and the transaction currency is South African rand (ZAR). SecuriCage chooses the physical address for legal notices above as its *domicilium citandi et executandi* for notices and service of legal documents under these terms.

2. Application and related terms

2.1 These terms apply to browsing, account registration and use of the website and customer portal. They also govern online purchases by customers who do not have a separate contract-customer or reseller agreement. Please read and accept the applicable terms before submitting an order.

2.2 Contract customers and resellers enter into separate agreements made available through the signup process. Those agreements govern their respective commercial relationships with SecuriCage and need not be published on the public website. These terms continue to govern their website use.

2.3 For a contract customer or reseller, its separately accepted agreement takes priority on commercial matters it addresses. For other customers, these terms and any expressly accepted order-specific terms govern purchases. Website access alone does not create a contract-customer or reseller relationship. Our Privacy Policy, accessible through the website footer, explains our handling of personal information.

2.4 Mandatory legal rights take priority over all these documents. In particular, nothing excludes rights under the Consumer Protection Act 68 of 2008 (CPA), the Electronic Communications and Transactions Act 25 of 2002 (ECTA), or the Protection of Personal Information Act 4 of 2013 (POPIA), where applicable. Purchasing through a business account does not, by itself, remove statutory protection.

2.5 You may save or print these terms for your records. Access to available website content is provided immediately through your browser, subject to account permissions, connectivity and website availability. This does not mean goods ordered through the website are supplied immediately.

3. Our products and geographic scope

3.1 SecuriCage operates in the physical security and equipment protection industry. We supply protective cages and guards intended to help protect externally mounted equipment against vandalism, interference and theft. Products include cages or guards for CCTV cameras, floodlights, detectors, antennas and outdoor sirens, as described in the relevant product listings.

3.2 The online offering is available to South African customers only, for fulfilment within South Africa. Export orders are not accepted through this online store.

3.3 Installation is excluded unless expressly included in the accepted order or quotation. Check the product dimensions, mounting requirements, finish and suitability for your equipment and environment before ordering. Contact us if you require clarification.

3.4 Photographs illustrate the products; equipment shown inside or alongside a cage is excluded unless the listing expressly includes it. Minor visual differences do not permit us to supply a materially different product without your agreement.

3.5 Security products reduce risk but cannot guarantee that theft, vandalism or damage will not occur. Product selection and installation should form part of an appropriate overall security arrangement. This statement does not limit our responsibility for product defects or misleading product claims.

4. Accounts and customer portal

4.1 We may require an approved customer or partner account to view account-specific pricing or place orders. Applying for an account does not guarantee approval, credit facilities or a particular discount.

4.2 You must have legal capacity to enter into the relevant transaction and authority to bind any business for which you act. Provide accurate registration, billing, delivery and contact information and update it when necessary.

4.3 Keep your login credentials secure, restrict their use to authorised people and notify us promptly if you suspect misuse. You are responsible for transactions you authorise; responsibility for disputed or unauthorised transactions will be determined by the circumstances and applicable law.

4.4 Do not access another customer's account, disclose confidential account-specific pricing without authority, or use the portal to obtain information you are not entitled to access.

4.5 We may restrict or suspend access where reasonably necessary to address fraud, unauthorised access, security threats or material misuse. Where practicable, we will explain the restriction and how it may be resolved. Suspension does not extinguish existing order obligations or your right to obtain transaction records, refunds or remedies.

5. Permitted website use

5.1 You may use the website to obtain product information, make legitimate enquiries, manage your account and conduct authorised transactions.

5.2 You must not submit fraudulent orders or payment information; impersonate another person; upload malicious code; attempt to bypass security; interfere with the website; collect personal or confidential information without authority; or use automated activity that materially disrupts the service.

5.3 You may not reproduce substantial parts of the website, product designs, technical drawings or marketing content for commercial exploitation without permission. Ordinary browsing, saving transaction records and authorised use of reseller materials are permitted.

5.4 Website content and branding belong to SecuriCage or their respective owners. Access does not transfer intellectual property rights. Permissions granted under an approved reseller arrangement remain subject to that arrangement.

6. Prices and checkout

6.1 Prices are in ZAR. Product pages must identify whether prices include or exclude VAT. Before final submission, checkout will show the total payable, including applicable VAT, delivery charges and other agreed charges.

6.2 SecuriCage does not currently offer a delivery service through the online checkout. A zero delivery charge does not include free delivery. Any transport arranged separately is outside the checkout offering, and its arrangements and charges require separate agreement.

6.3 Review the products, quantities, specifications, contact details, fulfilment option and total before submitting your order. You must be able to correct errors or leave checkout before final submission. If checkout does not allow this, contact us before proceeding.

6.4 Account pricing and discounts are subject to the applicable approved account or promotion conditions. A partner account does not, by itself, appoint you as our agent or create an exclusive distribution relationship.

6.5 We may correct listing errors and notify you of a material error affecting an order. We will not increase an accepted order's price or substitute a materially different product without your agreement. Any response to a pricing error remains subject to applicable law.

7. Orders and availability

7.1 Submitting an order is an offer to purchase. A payment receipt or automated acknowledgement confirms receipt and does not alone constitute acceptance. We accept an order when we expressly confirm acceptance or dispatch the goods, whichever occurs first.

7.2 Acceptance is subject to availability, payment clearance and reasonable verification. If we cannot accept or fulfil your order, we will notify you and refund the relevant payment without an administration fee.

7.3 If goods are unavailable, we will promptly notify you and refund the amount paid for the unavailable goods and any associated charge for fulfilment that will not occur, within 30 days of notifying you. If the whole order cannot be fulfilled, we will refund the full amount paid. A substitute or delayed fulfilment requires your agreement.

7.4 Lead times for customised, imported or made-to-order products must be disclosed and agreed for the particular order. Calling an ordinary stock product "made-to-order" does not remove any statutory cancellation right.

8. Payment and payment security

8.1 We accept credit cards supported by the payment gateway and displayed at checkout through the payment options displayed at checkout. Additional card brands or payment methods are accepted only where enabled and displayed. Payment may also be made by electronic funds transfer (EFT) using the bank details supplied by SecuriCage.

8.2 Online card payments are processed through Payfast, using the DPO payment integration. The payment provider handles payment authorisation and may require cardholder authentication or other fraud checks.

8.3 Card details are entered into the payment provider's secure payment interface and are not stored on the SecuriCage website. Customer account, order and contact information held by SecuriCage is kept separately from card details handled by the payment provider. We may receive payment status, transaction references and limited payment metadata needed to administer the order.

8.4 Payment information is transmitted using encrypted connections and the payment provider's applicable security controls. SecuriCage must use a payment system appropriate to accepted technological standards for the transaction. We do not ask you to send complete card details, card security codes or payment authentication codes by email or ordinary messages.

8.5 Information about Payfast by Network's security arrangements is available at https://payfast.io/ and its privacy policy at https://payfast.io/privacy-policy/.

8.6 Only use a payment method you are authorised to use. If payment fails or its status is uncertain, contact us before making repeated payments. An order is not paid merely because a payment attempt was initiated.

9. Product fulfilment

9.1 Online checkout does not include a delivery service or a commitment to a delivery fee. Transport requirements and costs vary and are dealt with separately where requested.

9.2 Subject to cleared payment and confirmation of stock availability, in-stock orders are fulfilled within 24 hours. Subject to cleared payment and confirmation of stock availability, in-stock orders will be ready for dispatch or collection within 24 hours, depending on the option selected by the customer. Backorders and custom-fabrication orders may take up to four weeks; the applicable timeframe will be confirmed for the order. Backorders and custom-fabrication orders may take up to four weeks; the applicable timeframe will be confirmed for the order.

9.3 Every delivery is arranged individually. We confirm the applicable collection or separately agreed delivery arrangements using your order reference. Do not attend a collection location until readiness, location and arrangements have been confirmed. A delivery cost, where applicable, is determined for the particular arrangement and agreed separately.

9.4 Applicable statutory rights concerning delay or non-fulfilment remain available. We will notify you of material delays and discuss the available options.

10. Cancellation, returns and refunds

10.1 Contact the customer service email in section 1 with your order reference and request. We will explain the return address and practical arrangements. Return authorisation assists administration and is not a condition that removes a statutory right.

10.2 Online cooling-off: Where ECTA section 44 applies, you may cancel a goods purchase within seven days after receiving the goods, without giving a reason. We will refund payment within 30 days of cancellation; only the direct return cost may be charged. Applicable statutory exceptions include goods made to your specifications or clearly personalised goods.

10.3 Standard products and ordinary backorders: You may cancel an unfulfilled order for standard products or an ordinary backorder without a cancellation fee by notifying us before fulfilment. Once goods have been supplied, requests are handled as returns, including any applicable statutory cooling-off or defective-goods rights.

10.4 Change-of-mind returns: Outside an applicable statutory right, acceptance of a return requires our agreement. Obtain our agreement before sending goods back. Agreed non-defective returns should ordinarily be unused, undamaged and resaleable. Any permitted return, handling or restocking charge will be explained before agreement to the return.

10.5 Incorrect, damaged or defective goods: Notify us promptly, with your order reference and a description of the problem. Photographs may help investigation. Reporting delays or missing original packaging do not automatically remove statutory rights.

10.6 Statutory quality protection: Where CPA section 56 applies, qualifying defective goods may be returned within six months of delivery, without penalty and at our risk and expense. You may choose repair, replacement or refund as provided by that section. This choice takes priority over any inconsistent contractual provision.

10.7 Additional product warranties apply where expressly stated. Damage caused by misuse, incorrect installation or unauthorised modification is assessed against the applicable warranty and law; such exclusions do not excuse an unrelated product defect.

10.8 Custom fabrication: We will identify a custom order and explain its cancellation conditions before you commit to it. If you request cancellation before fabrication-related costs or commitments have been incurred, no cancellation charge applies. If work has begun or commitments have been made, cancellation may be agreed subject to reasonable, documented recovery of work completed, materials acquired specifically for the order and unavoidable supplier commitments. We will deduct costs saved and recoverable reuse or resale value, avoid double recovery and provide an itemised calculation. There is no automatic percentage penalty or automatic forfeiture of the full deposit. Any balance of money paid will be refunded. These conditions do not restrict rights relating to defective or incorrectly supplied goods, our breach, or other rights that cannot lawfully be limited.

10.9 Refunds will ordinarily be made through the original payment method, subject to the provider's procedures. If this is not possible, we will agree a secure alternative with the payer. Provider processing times do not extend a legal refund deadline. Store credit will not replace a required monetary refund without your agreement.

11. Privacy, communications and cookies

11.1 SecuriCage takes reasonable measures to protect personal information as defined in POPIA. We use account and transaction information to administer accounts, quotations, payments, orders, collection or delivery, support, fraud prevention and legal recordkeeping.

11.2 Information may be shared with the payment provider, courier and other service providers where necessary for these purposes and subject to applicable data protection requirements. Our Privacy Policy explains processing, recipients, retention, relevant cross-border transfers, your rights and how to contact us about personal information.

11.3 Account and order notifications are service communications. Creating an account or making a purchase is not blanket consent to promotional messages. Electronic direct marketing is subject to applicable law and any required consent; promotional messages will provide a means to opt out.

11.4 The website uses cookies or similar technologies for functions such as login, shopping carts and security. Other uses and applicable choices are explained in the Privacy Policy and Cookie Policy, accessible through the website footer and any cookie controls provided. Disabling necessary cookies may affect shopping or account functions.

12. Transaction records

12.1 Keep your order acknowledgement, acceptance, invoice and payment receipt. We provide transaction documents electronically, and you may request copies through customer service.

12.2 Where available, the customer portal provides order and invoice history. SecuriCage retains invoices and transaction records for the periods required by applicable law. Customers may access available records through their customer portal while their account remains active. Copies may also be requested by emailing info@securicage.co.za, including after account closure, subject to verification of the requester’s identity and authority to access the records. Save copies for continuing access independent of the portal.

13. Availability, third-party links and liability

13.1 We take reasonable care to maintain the website and its information. Maintenance, connectivity failures or security incidents may interrupt access. Contact customer service if an interruption affects an order or payment.

13.2 External links may lead to websites controlled by others. Their own terms and privacy policies apply to your use of those sites. SecuriCage remains responsible for its own sale and fulfilment obligations.

13.3 To the extent permitted by law, SecuriCage is not liable for indirect or consequential loss caused solely by interruption of website access. This does not exclude liability for fraud, gross negligence, an inadequately secure payment system, or any liability or remedy that cannot lawfully be excluded. For contract customers and resellers, product and order liability is also governed by their separate agreements, subject to applicable law.

14. Customer service and disputes

14.1 SecuriCage takes responsibility for the sale of goods and any services sold through this website, customer service and support, dispute resolution and fulfilment, including delivery where agreed. The payment provider processes payments and does not replace SecuriCage as the seller.

14.2 Direct enquiries, complaints, cancellation requests and refund requests to the contacts in section 1. Include sufficient information to identify the transaction, but do not send sensitive card information.

14.3 We will first attempt to resolve complaints through direct discussion. You retain the right to approach an applicable ombud, regulator, tribunal or competent court. An internal complaint process does not prevent you from exercising a legal remedy.

14.4 These terms are governed by the laws of the Republic of South Africa.

15. Changes and general provisions

15.1 We may update these terms by publishing a revised version and effective date. Material changes affecting registered users will be communicated where reasonably practicable and as required by law.

15.2 Changes apply prospectively. The terms accepted for an existing order continue to govern that order unless a lawful change is agreed with you. Changes will not retrospectively remove accrued rights.

15.3 If a provision is unenforceable, the remaining provisions continue to apply to the extent possible. Failure to exercise a right immediately does not waive it.